Challenge: Legacy Technology Not Meeting Modern Needs

For over a decade, Husch Blackwell relied on an outdated legacy system to manage conference rooms, seating, and other workplace logistics. The primary issues were significant inefficiencies, such as:

• Inability to generate real-time data or on-demand reports.
• No integration with tools like Outlook, creating difficulties in scheduling and reserving workspaces.
• A fragmented user experience for office reservations and conference room bookings.
• A cumbersome process for maintaining and updating floorplans.
• Conference room management required checking separate reports for AV setups, catering, and visual layouts.
• PDF-based maps had to be manually created, uploaded, and synced across multiple platforms.

“For more than a decade, we operated with an outdated and inefficient system for managing conference rooms and seating. It lacked real-time data, integration, and visibility—especially around who was in the office. We really struggled.”

Solution: One Platform After a Thorough Market Review

After a thorough review of market-available options, Husch Blackwell selected Maptician as the best equipped platform to support the firm’s transition to a hybrid work environment. Key criteria included ease of implementation, real-time data, user-friendly design, and proven success in the legal industry.

What set Maptician apart was its ability to consolidate multiple disconnected systems — including seat booking, conference room scheduling, and digital signage — into a single, cloud-based platform. Maptician’s platform provided:

• Real-Time Data and Reporting on office occupancy, space utilization, and employee engagement.
• Conference Room Management with service requests by location, floor, and room, two-way calendar sync, and customized signage across 200+ conference rooms.
• Digital Firm Directory with live presence, office locations, and contact information.
• Interactive Floorplans for adjusting office layouts in real time.
• Seamless Outlook Integration for booking and managing workspaces.
• Imported Meetings — Maptician migrated meeting data from the legacy system, eliminating manual re-entry.

Results: The Measurable Impact of Modernization

With implementation complete and adoption underway across more than 20 offices, Maptician transformed Husch Blackwell’s workplace operations:

• Increased Efficiency and Flexibility — real-time occupancy data helped optimize space utilization for a hybrid workforce.
• Satisfied Administrators — Regional Administrators gained a solution that enhances conference room and office services.
• Improved User Experience — “Our teams love the simplicity of booking spaces, and the interactive maps have been a game-changer,” said Joni Andrews.
• Optimized Space Utilization — better alignment of office footprint with actual usage, with significant real estate savings.
• Data-Driven Decisions — on-demand reports now inform space needs, growth planning, and resource allocation.

“Maptician exceeded our expectations at every stage, from initial implementation to ongoing support. Their system has become integral to how we manage office space and operations across all our locations. It’s not just a solution, it’s a true partnership.”