Maptician Helps Am Law 200 Firm Streamline Workplace Experience During Merger

A Merger Creates New Demands

When two established firms joined forces to form a new Am Law 200 powerhouse, the leadership team faced a familiar but daunting challenge: how to unify their people and workplaces under one system. With more than 500 total occupants across multiple offices, the newly combined firm needed clear answers to everyday questions—where colleagues were sitting, how to book conference rooms, and whether assigned offices were truly being used.

The CIO, a respected industry voice, took on the responsibility of bringing order to this complexity. His mandate was to identify a single solution that could streamline room reservations, provide visibility into seating, and set the stage for a more flexible office strategy.

Choosing Maptician

The firm was introduced to Maptician through a peer referral, and the decision quickly gained traction. What mattered most was simplicity and proven success in the legal market. Maptician offered a unified platform that could replace fragmented systems, give attorneys and staff a seamless experience, and deliver real-time data on how space was being used.

Implementation Under Pressure

The project began in March 2025 with an ambitious six-week timeline. Early on, the departure of a key project manager on the client side created delays, but Maptician kept the effort moving forward with clear communication and frequent regroup sessions. Despite the setback, the firm went live in June—only two months later than planned. The implementation included seating charts for every employee, consolidated room reservations, and presence tracking to measure utilization across offices.

A Simpler, Smarter Workplace

Within the first three months, attorneys and staff reported immediate benefits. Reservations were faster and easier. Attorneys could quickly see where colleagues were working and reserve the space they needed without friction. IT and facilities teams gained daily visibility into room and technology setups through Maptician’s task management and update notifications.

The data now flowing from presence tracking is also informing leadership decisions. By comparing assigned offices with actual attendance, the firm is preparing to expand hoteling options and right-size its office footprint. Even simple but powerful features—like the ability to transfer or restore meeting reservations after staffing changes—have proven invaluable in a post-merger environment.

Looking Ahead

For this Am Law 200 firm, Maptician became more than a software vendor. It provided a foundation for operational clarity at a critical moment of change. As the firm moves deeper into hybrid work and real estate optimization, Maptician is positioned as a trusted partner, ensuring the office is not just a place to work, but a well-managed, data-driven asset for the future.